DELIVERY INFO

 

UPDATED DELIVERY INFORMATION

JULY 2021

DELIVERY TO UK

Please note that all our items are handmade to order so most orders will take approximately 7 - 14 days to be dispatched. If you need your order by a particular date please contact info@littlelovegirl.co.uk and we can see what can be done to accommodate.

We send all UK orders through Royal Mail first class and you will receive an email notification when your goods have been dispatched. 

Postage and packing is charged based on the value of your order:

UK Orders up to £16.00   Delivery - £2.50

UK Orders (value from £16.01 - £50.00) Delivery - £3.95

UK Orders from (value from £50.01 + ) Delivery  - £5.95  

 

DELIVERY TO EUROPE

PLEASE NOTE WE ARE NO LONGER ACCEPTING ORDERS FOR DELIVERY TO EUROPE UNTIL FURTHER NOTICE DUE TO THE CURRENT BREXIT SITUATION AND UNCERTAINTY AROUND CHARGES AND PROCEDURES FOR CUSTOMERS. WE APOLOGISE FOR ANY INCONVENIENCE BUT HOPE IT IS RESOLVED ASAP.

 

DELIVERY TO INTERNATIONAL DESTINATIONS (EXCLUDING EUROPE)

Please note that all our items are handmade to order so all orders will take approximately 7 - 10 days to be dispatched

We send all International orders through Royal Mail International Tracked and Signed. International orders should take between 7-10 days to get to you after the dispatch date, but there may be delays to the Covid 19 crisis. You will receive an email notification when your goods have been dispatched and a tracking number to follow.

Postage and packing is charged based on the value of your order:

INTERNATIONAL ORDERS (value up to £40.00) Delivery - £18.95

INTERNATIONAL ORDERS (value from £40.01 + ) Delivery - £24.95

 

 

SENDING A GIFT?

 

At this difficult time when its more difficult to give gifts in person, what could be more lovely than sending a little one some beautiful hair accessories, all handmade here in the UK.

Whether it be a birthday present, a new baby's first bows or just a lovely treat. We are happy to send your items in our signature wrapping with organza bag and tissue, along with a personal message on a gift card.

To send a gift just leave your message to the recipient on your order note when you checkout and make sure you give their address as the delivery address.

 

 
POSTAGE OF RETURNS

The cost of postage on returns is the responsibility of the customer unless the item is faulty, where in this instance we will happily refund return postage costs.  This is on the condition that you have first contacted us and made us aware of the return and postage costs. When returning an item, you are responsible for the goods until they reach us.  We cannot be held responsible for any goods lost in transit.  Therefore we recommend that all UK orders are returned by Royal Mail Tracked Delivery and you retain your proof of posting.  Little Love cannot issue refunds or compensation to items lost in transit on their return to us.  International Orders should also be returned via a traceable method which insures against the full value of your goods.

RETURNS ADDRESS: Little Love, 21 Craiglockhart Crescent, Edinburgh, EH14 1EZ