DELIVERY INFO

CHRISTMAS DELIVERY 

UK - Please order no later than Sunday 11th December for before Christmas delivery.

We will be closing the website for orders at 11pm on Sunday 11th December. All outstanding orders will be posted first class no later than Monday 19th December.

 

DELIVERY TO UK

Please note that all our items are handmade to order so most orders are currently taking approximately 5 -10 days to be dispatched, delivery time is in addition to this, all orders are sent Royal Mail first class. 

If you need your order by a particular date please contact info@littlelovegirl.co.uk and we can see what can be done to accommodate.

We send all UK orders through Royal Mail first class and you will receive an email notification when your goods have been dispatched. 

Postage and packing is charged based on the value of your order:

UK Orders up to £16.00   Delivery - £3.50

UK Orders (value from £16.01 - £50.00) Delivery - £4.95

UK Orders from (value from £50.01 + ) Delivery  - £6.50

 

INTERNATIONAL DELIVERY 

All customers are responsible for local import taxes and duties on their orders from 1st July 2021. All orders will be dispatched from the UK.

The import taxes and duties will differ depending on the content, size and weight of your order as well as your chosen delivery country, so we are unable to provide an estimated cost. You will be contacted by your delivery provider prior to delivery with the cost and how to pay. For more information, please check with your local customs department.

Please note that all our items are handmade to order so all orders will take approximately 4-7 days to be dispatched

We send all International orders through Royal Mail International Tracked and Signed. International orders should take between 7- 10 days to get to you after the dispatch date. You will receive an email notification when your goods have been dispatched and a tracking number to follow.

Postage and packing is charged based on the value of your order:

 

DELIVERY TO EUROPE (value up to £40.00) Delivery - £9.95

DELIVERY TO EUROPE (value from £40.01 + ) Delivery - £13.95

 

INTERNATIONAL DELIVERY (value up to £40.00) Delivery - £17.95

INTERNATIONAL DELIVERY  (value from £40.01 + ) Delivery - £24.95

 

 

SENDING A GIFT?

Whether it be a birthday present, a new baby's first bows or just a lovely treat. We are happy to send your items in our signature wrapping with organza bag and tissue, along with a personal message on a gift card.

To send a gift just leave your message to the recipient on your order note when you checkout and make sure you give their address as the delivery address.

 

 

POSTAGE OF RETURNS

The cost of postage on returns is the responsibility of the customer unless the item is faulty, where in this instance we will happily refund return postage costs.  This is on the condition that you have first contacted us and made us aware of the return and postage costs. When returning an item, you are responsible for the goods until they reach us.  We cannot be held responsible for any goods lost in transit.  Therefore we recommend that all UK orders are returned by Royal Mail Tracked Delivery and you retain your proof of posting.  Little Love cannot issue refunds or compensation to items lost in transit on their return to us.  International Orders should also be returned via a traceable method which insures against the full value of your goods.

RETURNS ADDRESS: Little Love, 21 Craiglockhart Crescent, Edinburgh, EH14 1EZ